Help & Questions
Have a question? We're here to help. Below you'll find answers to some of the most common questions about our products, orders, and shipping.
How can I contact you?
If you need assistance with an order or have a question about our products, please contact us at globalcartstore1@gmail.com. Our customer support team will be happy to help.
How long does shipping take?
Shipping times depend on your location and the shipping method selected at checkout. You will receive tracking information when your order has been shipped.
How can I track my order?
Once your order has been dispatched, we'll send you a confirmation email containing your tracking information.
Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. We cannot guarantee changes or cancellations once an order has been processed or shipped.
What if my order arrives damaged?
Please contact us within 7 days of delivery and send us photos of the damaged package and product. We'll review the issue and help arrange a replacement or refund where applicable.
Can I return my supplement?
For health and safety reasons, we generally cannot accept opened or used supplements. Unopened and unused products may be eligible for return according to our Return & Refund Policy.
How should I store my magnesium supplement?
Keep your supplement in a cool, dry place away from direct sunlight and moisture. Always follow the storage instructions provided on the product packaging.
Do you offer refunds?
Yes. Eligible refunds are processed according to our Return & Refund Policy. Approved refunds are generally returned to the original payment method.
Still have a question?
We're happy to help.
Email: globalcartstore1@gmail.com
We aim to respond to customer inquiries as quickly as possible.
Please note: Our supplements are not intended to diagnose, treat, cure, or prevent any disease. Always follow the product label and consult a qualified healthcare professional if you have questions about whether a supplement is appropriate for you.
